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Connect Audio Limited

Delivery

We will always endeavour to dispatch your goods within 24 - 72 hours.

However, occasionally and with larger and more delicate items, and items with specified delivery times in the product description, this may not be be the case.

UK Delivery

Standard UK delivery method for items under 2Kg and £39 value is Royal Mail first class post.

Standard UK delivery for items over 2Kg and £39 value is Royal Mail Standard Parcels.

Neither of these services offer a tracking number.

If a tracking number is required please select an alternative delivery method from those available (drop down box) when confirming your order in checkout.

Delicate or special order items may be sent directly from the manufacturer using their own carrier services where required.

Overseas Delivery

Our Standard Overseas delivery method for items under 2Kg and under £39 value is Royal Mail Airmail 'small packets'. Some items will be sent 'Surface Mail' due to carrier restrictions.

Items of up to 2Kg weight and over £39 value will be sent Royal Mail 'International Signed For'

Items Over 2Kg in weight will be sent by carrier service and you should contact us for current pricing before placing your order.

Please contact us for details if required.

You will be kept informed of your order's progress via email.

Returns Policy

You have the right to return goods that do not suit you without having to give any reason within 14 days after receipt of the relevant goods. Please contact us for a returns authorisation number.
Connect Audio Ltd will only accept such returns for goods in perfect condition, in their original packaging, and accompanied by the relevant invoice. A restocking fee will be charged for returned goods that do not meet the above requirement.

Goods are not sent on trial or approval.

Subject to the above, Connect Audio Ltd will reimburse you the price paid for the returned goods, less delivery charges, within a maximum of 30 days after receipt of the returned goods.

The return postage will be at your charge.

Our Address:

By post.

Connect Audio Ltd
PO Box 3651
Slough
Berkshire
SL3 3DD

Email: websales@connect-audio.co.uk

Web: www.connect-audio.co.uk

 

Registered in England and Wales:

Company No. 0597239
Vat No.896 8236 59

 

 

Connect Audio specialise in high quality audio and media equipment and accessories.

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Based in Berkshire UK, we have over 30 years experience with high quality audio equipment and systems.

Please note that whilst most items are available from stock, there are some which are on longer lead times due to their size, delicacy or manufacturing restrictions.

Please see HERE or contact us before placing your order, especially if you have special requirements, and we can advise delivery timescales.

Please also take the time to read our Terms and Conditions


NEW this month is the QED Live uPlay Bluetooth Audio transmitter/receiver which can be used connect your Bluetooth enabled phone PDA or computer to your audio system to allow high quality playback of your audio to your Hi Fi system. See HERE for details

We are exceptionally pleased to be able to offer the Caig DeoxIT Range of contact cleaners and enhancer's.

We also stock WBT, Furutech, Eichmann, QED and Van Den Hul ranges of high quality audio connectors and cables.

We are Origin Live Dealers, please look at the Origin Live page link in the turntables section for details of the superb range of Origin Live Turntables, Tonearms and accessories, including the superb Rega Tonearm upgrades for the Technics 1200 and 1210 Turntables.

We supply Q-Acoustics and PMC and Rega loudspeakers and Bryston Rega Denon NAD Nevo and Myriad Electronics.

IsoTek QED and Olsen mains distribution and conditioning solutions.

Ortofon Goldring Rega and Grado MM and MC pickup cartridges.

IMF RSPM MkVII

We are currently refurbishing a pair of IMF Reference standard transmission line monitor loudspeakers RSPM Mk VII.

Drive units have been refurbished, crossovers checked and updated for Bi-Wiring with the addition of WBT binding posts and cabinets have been polished.

We are working on stands and grilles to complete these excellent units, details to follow.